Manager 1 - Training

About the role

Responsible for Training, developing, and managing performance of training staff; providing prompt and objective coaching and counselling; and coordinating, planning, and assigning work Utilize effective presentation and facilitation skills including creative training techniques and accelerated learning techniques using a variety of training delivery modalities in a classroom environment

What you'll do

• Ensure effective, consistent communication with managers, peers, operations, and other resource groups, including day-to-day interaction with clients
• Develop and cultivate partnership with operations, other business units, resource units, and clients

What you need

• 7–13 years in customer support & success
• Communication
• MS Office
• Any graduate

Good to have

• Customer service
• Telecom