Manager, Account Management, NA AVS

About the role

Team Manager, Account Management, North America (NA), Work Timings: 3pm-12am IST As a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors.

What you'll do

• Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed
• Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
• Manage end to end goal setting for team to align with organizational goals
• Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues
• Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads…

What you need

• 3–6 yrs of experience
• CRM
• Sales
• Salesforce
• Digital marketing
• Root cause analysis
• Any graduate