Manager, Customer Success Acceleration, gTech Ads, GCS

About the role

Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video .

What you'll do

• Partner with executive stakeholders to build and drive a holistic e-commerce and multi-channel strategy and narrative ensuring organizational success
• Partner actively with sales leadership to align priorities, address customer needs
• Lead and coach digital media specialist teams to drive marketing objectives, achieve account-level excellence, and enhance ROI
• Mobilize and enable your team to problem-solve for customer lifetime value, nurture strong sales partnerships, and fulfill core business objectives
• Provide continuous team mentorship, conduct meaningful career evaluations, facilitate professional development plans

What you need

• 11–20 yrs of experience
• Customer success
• Digital marketing
• Sales
• Go-to-market
• Any graduate