Manager I, Investigations, Relay Product Excellence

About the role

It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered.

What you'll do

• Manage a team of investigators (L2–L3 ICs)
• Provide data analysis and conduct investigations (as needed)
• Pull data from numerous databases (using Excel, Access, SQL, and/or other data management systems) and perform ad hoc reporting and analysis as needed
• Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
• Understand the business impact of trends and make sound, data-based decisions

What you need

• 4–7 yrs of experience
• Data analysis
• SQL
• Machine learning
• Performance management
• Any graduate

Good to have

• Six Sigma
• Lean