Manager, IN Inbound NOC, ROW Inbound NOC

About the role

ROW Network Operations Centre (NOC) sits at the core of the order-to-delivery Supply Chain. We aspire to achieve this through our mission - "ROW (Rest of World) Inbound (ROW IB) aims to improve reliability, cost-to-serve and operator/vendor experience through standardization, programmatic interventions, exception management and automations across First Mile network.

What you'll do

• They will work with stakeholders from multiple partner team to manage last mile support function & improve program performance
• The manager may be expected to operate in different shift structures (for instance - 4 PM to 2 AM or 1 PM to 10 PM) to cater to multiple ROW geos
• The manager would be responsible to evolve the processes and mechanisms with the growing complexities in the network by working across multiple stakeholders like…
• The manager will work with stakeholders to drive improvements to the reporting tools, methods
• This position also manages the planning and execution of the team’s goals, including segmentation of business goals, measurement of goal attainment

What you need

• 3–6 yrs of experience
• SQL
• Last-mile delivery
• Any graduate