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Manager - OD Claims

HDFC ERGO General Insurance·Mumbai

Pay not statedMid levelFull-time

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About the role

We are seeking a sharp, proactive, and results-oriented IT Business Coordinator to serve as the critical liaison between our Claims team and our IT department. The ideal candidate is a sincere professional who can take initiative, drive projects forward, and ensure timely, high-quality delivery of solutions.

What you'll do

  • Requirements Gathering and Analysis : Proactively engage with the Claims team to understand their challenges, processes, and business requirements
  • Translate these needs into clear, detailed, and actionable specifications for the IT department
  • Project Management and Execution : Take ownership of the entire project lifecycle, from initial planning to final implementation
  • This includes creating and managing detailed project plans, defining milestones, assigning tasks, and ensuring all stakeholders are aligned and held accountable
  • Cross-Departmental Coordination : Facilitate smooth inter-departmental implementation by coordinating with IT and other relevant departments (e.g., Underwriting

What you need

  • Risk management
  • Data analysis
  • Underwriting
  • Customer service
  • Business analysis
  • Test cases
  • Any graduate

Good to have

  • Insurance

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