Manager, Onboarding

About the role

Pebl puts a world of talent at your fingertips. With Pebl, companies everywhere can hire great talent anywhere. Where Your Work Moves the Needle. Joining us means more than filling a role—you’re accountable for results and impact. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.

What you'll do

• Lead a team of 8-10+ delivering end-to-end onboarding and off-boarding for customers and their employees
• Own the core metrics: cycle time, CSAT, accuracy, and SLA adherence
• Analyze operational data, trace issues to root cause, and build lasting fixes through process, automation, tooling, and playbooks
• Work closely Product to surface customer and employee issues and see fixes through to launch
• Partner with Sales, Payroll, Legal, Client Services, People Operations, and Immigration to resolve challenges and stay compliant across jurisdictions

What you need

• 7–10 yrs of experience
• Onboarding
• Sales
• Communication
• Any graduate

Good to have

• Physics