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Manager-Operational Risk Management

American Express·Gurugram

Pay not stated5–9 yrsFull-time

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About the role

This role will drive process standardization and continuous improvement, leverage data and AI-enabled solutions to enhance efficiency and provide actionable reporting to support risk and control management decisions. Global Risk & Compliance (GRC) is looking for an Manager for GRC Control Management and Transformation focused on ensuring control management is embedded in the day-to-day operations of our organization.

What you'll do

  • Drive process standardization and continuous improvement, leverage data and AI-enabled solutions to enhance efficiency and provide actionable reporting to support risk…
  • Coordinate and support control testing activities across multiple GRC stakeholders, including tracking testing execution, results, and remediation efforts
  • Develop executive reporting, dashboards, and presentations that clearly communicate control performance, risk trends, program status, and actionable recommendations
  • Perform data validation, quality assurance, and analysis of control management data to identify key trends, risks, insights, and opportunities for improvement
  • Review Regulatory Change Management (RCM) to ensure appropriate stakeholder is assigned, updates are made, and effective challenge of RCM closures

What you need

  • 5–9 yrs of experience
  • Operational risk
  • Reporting
  • Internal audit
  • Risk management
  • Compliance
  • Data analysis
  • MBA or M.Sc or B.Com or BBA

Good to have

  • Customer service

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