Manager - Order Management

About the role

Lead planning, disposition and control of all customer orders from order entry to delivery Track all open orders and improve delivery reliability (on‑time delivery) in close collaboration with Supply Chain, Production and Logistics. Ensure transparent communication with customers and Sales on order status and identify potential delays or bottlenecks at an early stage.

What you'll do

• Lead planning, disposition and control of all customer orders from order entry to delivery
• Track all open orders and improve delivery reliability (on‑time delivery) in close collaboration with Supply Chain, Production and Logistics
• Ensure transparent communication with customers and Sales on order status and identify potential delays or bottlenecks at an early stage
• Define and document standard operating procedures and ensure adherence
• Act as key business partner for the SAP S/4HANA transformation in Order-to-Cash

What you need

• 7–10 yrs of experience
• Accounts receivable
• SOP writing
• SAP
• SAP HANA
• Customer service
• Problem solving
• Any graduate

Good to have

• ERP