Manager - Retail Store Operations

About the role

Responsible for adherence to store processes in terms of documentation and systems. Increasing revenue per footfall by aiding customers’ purchase decisions Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses) Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees

What you'll do

• Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms
• Monitoring and ensure quality of acquisition through store
• Achieving profitability (Return on investment) targets for the store
• Managing churn and achieve customer satisfaction for walk-in customers
• Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines

What you need

• 2–3 yrs of experience
• Store operations
• Telecom
• BBA