Manager - Service Delivery

About the role

The Manager - Service Delivery is responsible for overseeing the delivery of high-quality services to clients, ensuring that all service level agreements are met. This role involves managing a team, coordinating with various departments, and implementing best practices in service delivery, particularly in the Audio Visual System domain.

What you'll do

• Manage and lead the service delivery team to ensure efficient operations
• Develop and implement service delivery strategies that align with organizational goals
• Monitor service performance and ensure compliance with service level agreements
• Coordinate with clients to understand their needs and provide tailored solutions
• Oversee the installation and maintenance of Audio Visual Systems

What you need

• 2–5 yrs of experience
• Problem solving
• Any graduate