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Manager Service Quality Home Connect

Reliance Jio·Mumbai

Pay not stated8–15 yrsFull-time

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About the role

Provide solution and support for improving current execution Benchmark industry practices and bring in approaches to minimize TAT Work with L&D and operations team to upgrade/improve the skill set of Implement maker checker/real time supervision framework in the field Maintain relationships with other functions for cross-functional

What you'll do

  • Provide solution and support for improving current execution
  • Implement maker checker/real time supervision framework in the field
  • Maintain relationships with other functions for cross-functional
  • Improve customer satisfaction for all touch points at field level

What you need

  • 8–15 yrs of experience
  • Learning and development
  • Problem solving
  • B.Tech or B.E. or MBA

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