Manger - QA - Revops

About the role

Manger - QA - Revops at Arcadia. Lead and manage a high-volume Data Operations team, including Team Leads and Data Analysts, ensuring effective workload distribution and operational coverage.

What you'll do

• Lead and manage a high-volume Data Operations team, including Team Leads and Data Analysts, ensuring effective workload distribution and operational coverage
• Own day-to-day operations and ensure delivery against quality, productivity, SLA, and turnaround-time targets
• Oversee the research, analysis, validation, reconciliation, and resolution of complex data and transaction-related issues
• Review escalated and high-impact cases, provide guidance on resolution, and ensure timely closure
• Monitor operational performance, identify trends and gaps, and take corrective actions to improve overall team performance

What you need

• 12–22 yrs of experience
• Performance management
• Root cause analysis
• Reconciliation
• Any graduate