Marketing Data Operations Analyst

About the role

The Marketing Data Operations team is part of the wider Marketing Operations team within Zoom's Digital Transformation Office and is responsible for the infrastructure, processes, and operational frameworks that power our marketing database.

What you'll do

• Analyze audience and database performance metrics, surfacing key trends, patterns, and actionable insights that inform EMEA marketing strategy and decision-making
• Develop and deliver recurring insight outputs including audience health readouts, engagement trend analyses
• Identify gaps, inefficiencies, and systemic issues in current processes, segmentation logic, and data quality
• Create, manage, and evolve audience segments and segmentation models aligned to EMEA regional objectives
• Own compliance with privacy regulations including GDPR and internal opt-in requirements for new and existing data within the marketing database

What you need

• Marketing automation
• CRM
• SQL
• Salesforce
• Snowflake
• Tableau
• BBA

Good to have

• Data privacy