MAS Microsoft CE Technical-Sr Associate

About the role

In Managed Application Services (MAS) for Microsoft Dynamics 365 Customer Engagement (CE), you will be a key member of our team and will be exposed to several aspects of all our consulting practices including: Business solutions and operations best practices Leveraging technology to drive business operations efficiencies

What you'll do

• Designing and develop solutions using Microsoft D365 CE functions and features to meet business objectives
• Environment management including deploying solutions, applying updates and refreshing environments
• Troubleshooting business application and supporting infrastructure issues
• Providing client consulting, both functional and technical
• Understanding how to obtain customer business requirements and communicate findings

What you need

• 5–9 years in customer support & success
• CRM
• Customer service
• Microsoft Dynamics
• Sales
• Power Automate
• Power Apps
• B.Tech or B.E. or B.Sc or BCA

Good to have

• .NET
• C#
• SQL
• Compensation and benefits
• Java