MDM & Customer Onboarding Analyst

About the role

At Puma Energy, you will have the chance to build your career in Master Data Management centered around providing best-in-class customer experience during the customer onboarding journey. Customer onboarding is a crucial role in making it as easy as possible for our customers to do business with us.

What you'll do

• Responsible for onboarding the prospect as a customer of Puma Energy
• Provide a list of required documents to the customer for the onboarding process. Maintains confidentiality, and handles all documents with the utmost sensitivity
• Review documentation for entities such as corporations, trusts, private holding companies
• Call the customer to get the required information/documents; Communicate to customers with empathy and exceptional precision
• Raise the KYC, credit and pricing request for the new customer, track & complete the end-to-end customer onboarding

What you need

• 1–3 yrs of experience
• Onboarding
• MS Office
• PowerPoint
• Microsoft Dynamics
• KYC
• Salesforce
• MBA or B.Tech or B.E. or BBA