highlisted

MGR (Service Training - Ibu)

Bajaj Auto·Waluj Buzurg, Maharashtra

Pay not statedJunior levelFull-time

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About the role

Develop a framework to assess region/Dealer performance on NPS Simplify & Digitize Service processes at Dealerships Link NPS with Business KPIs at Dealerships to assess performance

What you'll do

  • Coordinating with the field teams to identify training requirements/gaps and design training programmes
  • Preparation of training materials, contents and training notes
  • Plan training calendar and communicate the same to the relevant stakeholders
  • Ensure that trainings are conducted effectively
  • Ensure training of dealership staff and mechanics

What you need

  • Negotiation
  • Product knowledge
  • Any graduate

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