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MGR (SERVICE - UB) - Delhi RO

Bajaj Auto·Delhi

Pay not statedJunior levelFull-time
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About the role

Responsible for expansion of service network in the assigned area, achievement of service targets, adherence to service standards across all dealer workshops/branches and product support to manufacturing/R&D teams Urbanite>Sales, Urbanite>Service Support,Product & CDMS

What you'll do

  • Planning and monitoring the achievement of the service targets in the area
  • Identification of service gaps and recommend new dealer workshops/branches
  • Promoting referral sales by providing service support
  • Handholding of dealers for achievement of customer retention targets and overall dealership profitability
  • Providing guidance to dealers in the region with respect to monitoring & handling dealer network

What you need

  • Root cause analysis
  • Any graduate

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