Moogsoft Administrator

About the role

The Monitoring Tools Administrator will manage and optimize Otsuka’s monitoring, observability, and AIOps platforms across cloud and on-premises environments. This role will ensure reliable event collection, intelligent alert correlation, effective incident automation, and actionable operational reporting.

What you'll do

• Administer enterprise monitoring and observability platforms across hybrid environments
• Configure and maintain Moogsoft event ingestion, integrations, correlation rules, Cookbooks, Recipes, TeamRooms, and user access
• Integrate Moogsoft with monitoring and ITSM platforms, including LogicMonitor, Dynatrace, Splunk, Datadog, and ServiceNow
• Configure automated incident creation, routing, assignment, notifications, escalation, and resolution workflows
• Tune alert thresholds, event policies, and correlation rules to reduce duplicate alerts and improve signal quality

What you need

• 8–12 yrs of experience
• ServiceNow
• Troubleshooting
• REST APIs
• Splunk
• Datadog
• SOP writing
• B.Tech or B.E. or B.Sc or BCA

Good to have

• ITIL
• Linux
• AWS
• GCP
• Root cause analysis
• Azure