MS SQL Admin

About the role

As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders.

What you'll do

• Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager
• Plan and schedule Changes, Coordinating with different stakeholders
• Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement
• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents
• Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys

What you need

• 5–12 yrs of experience
• SQL Server
• Coordination
• Root cause analysis
• Any graduate