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Murex Production Support

Unison Group·Hyderabad

Pay not statedJunior levelFull-time
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About the role

Monitor daily production activities and ensure system stability Handle incident management, root cause analysis, and issue resolution Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles Coordinate with business and technical teams for critical issue handling Maintain SLAs by prioritizing and resolving tickets efficiently

What you'll do

  • Monitor daily production activities and ensure system stability
  • Handle incident management, root cause analysis, and issue resolution
  • Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles
  • Coordinate with business and technical teams for critical issue handling
  • Maintain SLAs by prioritizing and resolving tickets efficiently

What you need

  • Root cause analysis
  • Any graduate

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