Network Engineer

About the role

The Voice Engineer is a design and implementation level IT position directly supporting the enterprise in all day to day project activities. This role is an individual contributor who will work closely both within a team environment and individually to achieve specific goals. The successful candidate will be able to work well within a team, collaborate directly with other IT and business departments, and handle several different projects at the same time.

What you'll do

• Work with others at various levels to gather requirements and report status
• Consistent communication and keeping requester informed of ticket, request, or project status
• Supports the creation of and maintains departmental methods of procedure (MOPs) and related documentation as needed
• Provide primary Voice Engineering design and configuration for highly complex voice solutions to meet the organizations goals
• Identifies capacity and performance issues to ensure continued, uninterrupted operation of supported voice platform hardware and related systems

What you need

• 3–5 yrs of experience
• Troubleshooting
• Business analysis
• Networking
• Hardware
• SOX
• PowerPoint
• B.Tech or B.E.