Network Support Executive

About the role

Assist guests in connecting to the hotel network and perform MAC address Conduct daily Wi-Fi and mobile signal testing across guest rooms and public Identify weak signal zones and escalate them to the NOC team for resolution. Monitor ISP links and report network outages promptly. Maintain daily logs of customer complaints, resolutions, and network activities.

What you'll do

• Resolve guest Wi-Fi login and internet connectivity issues
• Assist guests in connecting to the hotel network and perform MAC address
• Conduct daily Wi-Fi and mobile signal testing across guest rooms and public
• Identify weak signal zones and escalate them to the NOC team for resolution
• Monitor ISP links and report network outages promptly

What you need

• 0–3 yrs of experience
• Networking
• TCP/IP
• Troubleshooting
• Diploma or B.Tech or B.E. or B.Sc or BCA

What you get

• ₹18k–₹22k a month