NOC Engineer - (Only Cisco CCNA Can APPLY)

About the role

Monitor network infrastructure, systems, and services 24×7 using network monitoring Identify, troubleshoot, and resolve network faults and connectivity issues. Escalate complex incidents to senior engineers or relevant support teams as per Perform first-level diagnosis of IP network problems and service outages.

What you'll do

• Monitor network infrastructure, systems, and services 24×7 using network monitoring
• Identify, troubleshoot, and resolve network faults and connectivity issues
• Perform first-level diagnosis of IP network problems and service outages
• Track, update, and close trouble tickets within agreed service levels (SLAs)
• Monitor network performance, utilization, and availability to ensure optimal operation

What you need

• 1–4 yrs of experience
• CCNA
• Process improvement
• Preventive maintenance
• Any graduate