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NOC Operations Support Engineer

Xoriant·Pune

Pay not stated5–8 yrsFull-time
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About the role

We are looking for a NOC Operations Engineer to support 24x7 monitoring and operations for a US client’s cloud and network environment.

What you'll do

  • Monitor network, cloud infrastructure, and devices using New Relic, PagerDuty, GCP Monitoring , and similar tools
  • Perform incident triage, troubleshooting, escalation, and resolution
  • Support Incident, Change, Problem, and Escalation Management using Jira/ITSM tools
  • Provide first-level support for network and cloud infrastructure issues
  • Support GCP, Linux, Docker, and Kubernetes operational activities

What you need

  • 5–8 yrs of experience
  • Troubleshooting
  • Linux
  • Networking
  • GCP
  • JIRA
  • Docker
  • Any graduate

Good to have

  • Kubernetes
  • LLMs
  • SOP writing

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