Operations Associate
Workers Town·Chennai
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Workers Town's own site
Early: posted 8 h ago on their own site
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About the role
Own the service-management processes and quality for the M365 estate, ensuring consistent, well-governed operations and continuous improvement across the Kyndryl-delivered service.
What you'll do
- Define and maintain M365 service-management processes and standards
- Govern Kyndryl process adherence, SLAs and service quality
- Own service reporting, reviews and continuous improvement
- Drive problem management and root-cause elimination
- Support audits, compliance and governance
What you need
- Office 365
- Reporting
- Coordination
- ITIL
- Data analysis
- Process improvement
- Any graduate
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