Operations Director, APAC-IMEA - ATM Managed Services

About the role

The AMS Operations Director, APAC-IMEA is responsible for operational enablement of all AMS services, across the ROW market. They will provide directions for best practice adoption across all operational functions; onboarding, cash operations, device management and monitoring/support for Field Operations.

What you'll do

• Responsible for operational enablement of all AMS services, across the ROW market
• Perform this job successfully, an individual must think strategically, demonstrate enthusiasm for customers, and be able to solve problems
• Liaise with Market and Country leadership, to align goals and to understand key projects that need support
• Work with peers in Global Operations, Solution Delivery and Product teams
• Provide input to standard global metrics for operations and evaluate existing countries against the benchmark

What you need

• 5–9 yrs of experience
• Process management
• Lean
• Reporting
• Process improvement
• Performance management
• Any graduate