Operations Engineer

About the role

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. As an Operations Engineer, your day typically involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements.

What you'll do

• Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes, and security configurations
• Providing end-user support related to VDI
• Creating SOPs for known issues
• Stay up to date with new Citrix, Azure and AWS features which can be implemented for improvements and optimizations
• Provide value Adds and Identify opportunities for improving performance and efficiency of Citrix DaaS environments

What you need

• 3–6 years in operations
• SOP writing
• AWS
• Azure
• Windows Server
• Active Directory
• PowerShell
• Any graduate

What you get