Operations Engineer

About the role

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements.

What you'll do

• Provide support in the areas of Wired Networking and Wireless Networking
• Develop and maintain network documentation, including diagrams, configurations, and implementation plans
• Consult with both internal as well as client teams to drive solutions from design to completion
• Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers
• Participate in after-hours remote support rosters

What you need

• 8–12 years in operations
• Coordination
• Documentation
• Technical writing
• ITIL
• Routing and switching
• Any graduate

Good to have

• CCNP
• CCNA

What you get