Operations Executive

About the role

As an Operations Executive, you will play a vital role in driving the success of our back-office operations. Your primary focus will be on streamlining processes, enhancing operational efficiency, and delivering an exceptional customer experience. You will collaborate closely with various teams, including customer care, to ensure seamless operations and timely issue resolution.

What you'll do

• Play a vital role in driving the success of our back-office operations
• Collaborate closely with various teams, including customer care, to ensure seamless operations and timely issue resolution
• Manage and oversee back-office operations, ensuring smooth daily workflows
• Implement and maintain efficient processes and systems to optimize productivity
• Collaborate with the customer care team to address customer inquiries and concerns

What you need

• 3–6 yrs of experience
• Customer service
• Process improvement
• Team management
• MS Office
• Problem solving
• BBA