Operations Executive

About the role

As an Operations Executive, you will play a vital role in overseeing and optimizing the back-office functions within our company. Your primary focus will be on enhancing operational efficiency and ensuring that our customer care team has the necessary support to deliver exceptional service. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various teams.

What you'll do

• Play a vital role in overseeing and optimizing the back-office functions within our company
• Manage and oversee back-office operations, including workflow management and process optimization
• Collaborate with the customer care team to identify and address any operational challenges or bottlenecks
• Implement and maintain efficient systems and procedures to enhance overall operational performance
• Ensure compliance with company policies, procedures, and regulatory requirements

What you need

• 3–6 yrs of experience
• Customer service
• Process improvement
• MS Office
• Documentation
• Problem solving
• BBA