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Operations Manager

Amazon·Gurugram

Pay not stated3–6 yrsFull-time

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About the role

Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops). Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

What you'll do

  • Responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops)
  • Ensure a safe work environment for all associates and team
  • Lead and supervise a team of Area Manager's, TL's as Direct reportees supported by PAs and Associates in Operations
  • Responsible for the overall Safety, Quality, Productivity and Performance Delivery of concerned department operations
  • Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives

What you need

  • 3–6 yrs of experience
  • Performance management
  • Process improvement
  • ERP
  • Coordination
  • Team management
  • Any graduate

Good to have

  • Lean

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