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Oracle Fusion Service Functional Consultant

BlackStone eIT·Remote

Pay not statedJunior levelFull-timeRemote

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About the role

Oracle Fusion Service Functional Consultant at BlackStone eIT. Run discovery and design workshops with business teams for service request and work-order processes.

What you'll do

  • Run discovery and design workshops with business teams for service request and work-order processes
  • Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs
  • Set up the customer self-service portal (Digital Customer Service)
  • Prepare functional designs, test scripts and training material
  • Lead SIT and UAT for your area and support go-live and hypercare

What you need

  • Oracle Fusion
  • Any graduate

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