Order Management & Customer Service

About the role

The role of a Customer Services Executive supports the On-Trade, Take Home Trade & Route To Market total beverage alcohol proposition and Consumer Care in GB and Geo. To ensure every Customer/Consumer receives excellent customer service and supplies significantly to ensuring Diageo maintains its position as supplier of choice.

What you'll do

• Build brilliant Customer/Consumer relationships that maximize the value created in every Customer/Consumer interaction
• Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation for resolution of Customer Queries
• Build great business partnerships with Supply, Commercial, Marketing, Finance and Quality colleagues

What you need

• 0.5–4 yrs of experience
• Customer service
• CRM
• SAP
• Salesforce
• Sales
• Any graduate