Outreach Specialist

About the role

We are looking for an Outreach Specialist to contribute to our mission by helping us to engage and activate healthcare providers to participate in impactful and rewarding research opportunities. In this role you will make over 100 calls per day to healthcare providers.

What you'll do

• Engage new healthcare professionals (doctors, nurses, technicians etc) to participate in paid market research via phone and email
• Remind existing members who have agreed to participate in market research of opportunities associated with their account via phone and email
• Deliver clear and effective written and verbal communication in English to both internal teams and external stakeholders
• Ask a series of scripted questions over the telephone to determine whether research opportunities fit the prospective participant’s experience
• Use Excel, Outlook, Teams, and Salesforce to track efforts and communicate across departments

What you need

• 3–6 yrs of experience
• MS Office
• Communication
• Salesforce
• Any graduate

Good to have

• Sales