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PAS - GI Americas - Manager

EY·Bengaluru

Pay not stated10–12 yrsFull-time
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About the role

When you join EY, you’ll be at the heart of EY’s critical mission to build a better working world by applying your knowledge, skills and experience in assisting clients in meeting their business objectives. You will learn, grow and contribute – building new relationships and discovering the satisfaction that comes through producing high-quality, valued work and advice.

What you'll do

  • Responsible for managing large teams, client service delivery for a particular region, area of specialization
  • Reporting into a tenured Manager or Senior manager, they will assist the management team in developing high performing teams and client service delivery
  • Responsible for operational resourcing
  • Responsible for team meeting contractual SLA’s
  • Review and escalate issues and queries to leadership

What you need

  • 10–12 yrs of experience
  • Customer service
  • Escalation handling
  • SAP
  • Google Analytics
  • Communication
  • Any graduate

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