Platform Engineer II

About the role

This is a hands-on technical role focused on implementation support, endpoint-management operations, technical documentation, troubleshooting, automation support and service enablement. The role will work under the guidance of senior architects, L3/L4 engineers and service leads to help deliver repeatable Intel vPro, Intel EMA, AMT and Fleet Services capabilities for HCLTech customers.

What you'll do

• Deployment & Technical Implementation Support Support deployment activities for Intel vPro, Intel EMA, AMT and Fleet Services across customer environments
• Assist in configuring endpoint-management platforms, device groups, policies, profiles and access controls
• Support integration activities involving Intune, SCCM/MECM, Autopilot, Azure, Entra ID and endpoint security tools
• Follow approved solution designs, deployment guides, runbooks and standard operating procedures
• Participate in pilots, proof-of-concepts, refresh programs and phased customer rollouts

What you need

• 4–8 yrs of experience
• Azure
• SOP writing
• Intune
• Fleet management
• Root cause analysis
• B.Sc or B.Tech or B.E. or BCA

Good to have

• ITIL
• PowerShell
• ServiceNow