Player Engagement Agent (non-voice for video gaming project)

Keywords Studios·Remote

Pay not statedJunior levelFull-timeRemote

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About the role

As a Player Engagement Agent, you'll serve as the essential link between our clients and the gaming community. Your responsibilities include investigating and delivering prompt, quality responses to players' questions while providing valuable feedback to our developers. What are we looking for? Our PE Agent has a knack for the following

What you'll do

Serve as the essential link between our clients and the gaming community

What you need

CRM
Customer service
Zendesk
VBA
MS Office
Communication
Any graduate

Good to have

Chat support

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