! Premium Team Leader Collections Process | MNC Client | Good Career Growth

About the role

Lead and mentor a team of collections professionals, setting performance goals, and conducting regular performance reviews. Develop and implement strategies to improve team efficiency and effectiveness. Create and execute effective collections strategies to maximize cash flow and reduce Days Sales Outstanding (DSO).

What you'll do

• Lead and mentor a team of collections professionals, setting performance goals, and conducting regular performance reviews
• Develop and implement strategies to improve team efficiency and effectiveness
• Create and execute effective collections strategies to maximize cash flow and reduce Days Sales Outstanding (DSO)
• Monitor and analyze collection metrics to identify trends, potential issues, and areas for improvement
• Handle escalated client disputes and work towards satisfactory resolutions

What you need

• 5–10 yrs of experience
• Collections
• Voice process
• Cash flow
• Sales
• Communication
• Any graduate