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Principal Consultant – Salesforce

TTEC Digital·Hyderabad

Pay not stated10–15 yrsFull-time

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About the role

As a Principal Consultant – Salesforce, you will be a senior individual contributor responsible for technical solutioning, client engagement, delivery, Scrum Master activities, technical mentoring, and pre-sales support. This role is one level above Senior Consultant and requires strong Salesforce expertise, independent ownership of complex workstreams, and the ability to work directly with clients and cross-functional teams.

What you'll do

  • Lead client discussions for requirements gathering, solutioning, architecture, and technical design
  • Perform fit-gap analysis and recommend scalable Salesforce solutions
  • Design and review Salesforce configurations, customizations, integrations, migrations, and technical solutions
  • Provide technical expertise across Sales Cloud, Service Cloud, Marketing Cloud, Lightning, Apex, Visualforce, APIs, and Data Loader
  • Act as a senior technical point of contact for clients and manage technical discussions, expectations, risks, and dependencies

What you need

  • 10–15 yrs of experience
  • Salesforce
  • Agile
  • Business analysis
  • B.Tech or B.E.

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