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Process Associate - Advanced

Gratitude·Kolkata

Pay not stated1–5 yrsFull-time
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About the role

Process Associate – Voice AdvancedLocation: KolkataExperience: 1–5 YearsShift: 24x7 Rotational ShiftsProcess: International VoiceIndustry: Utilities – Electricity & GasJob SummaryWe are looking for an experienced Process Associate – Voice Advanced to handle complex customer-service interactions for an electricity and gas utilities process.

What you need

  • 1–5 yrs of experience
  • Customer service
  • Any graduate

Good to have

  • SOP writing
  • Voice process
  • CRM
  • Complaint handling

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