Process Lead, Alexa Shopping, Alexa Shopping

About the role

By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. We are seeking process leads to join our Alexa shopping operations team. The Process Lead will work with a team of talented individuals, responsible for end to end annotation tasks.

What you'll do

• Process Lead, Alexa Shopping (Level 4)
• Play a pivotal role in shaping the future of the shopping experience for customers worldwide
• Responsible for end to end annotation tasks
• Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal
• Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations

What you need

• Process improvement
• SOP writing
• LLMs
• Any graduate

Good to have

• Machine learning
• Python