Process Specialist, North America Supply Chain (NASC)

About the role

The role offers an opportunity to work across teams and geographies, solve operational challenges, and drive improvements at scale Independently learn and execute new processes across test and production environments, meeting defined SLA, productivity, quality, and other business metrics. Own day-to-day queue and workflow management, ensuring timely resolution, effective prioritization, and consistent delivery against business goals.

What you'll do

• Process Ownership & Execution: Independently learn and execute new processes across test and production environments, meeting defined SLA, productivity, quality
• Process Improvement & Automation: Identify process inefficiencies, standardize workflows

What you need

• 3–6 yrs of experience
• Supply chain
• Root cause analysis
• SOP writing
• Any graduate

Good to have

• Excel
• VBA
• SQL
• Procurement