Product Engagement Manager

About the role

Mindtickle’s Product Engagement team turns product capability into customer outcomes. This role sits at the intersection of Product, Customer Value, Technical Delivery, and Growth-helping customers not just deploy Mindtickle, but transform how they enable and improve revenue teams. As a Product Engagement Manager, you will lead customers from implementation through adoption and expansion.

What you'll do

• Lead end-to-end customer deployments and adoption journeys-from discovery and solution design to rollout, value realization, and scaled usage
• Own customer engagement strategies that increase adoption, accelerate time-to-value, and expand platform utilization across business teams
• Act as the product strategist for strategic accounts, connecting customer goals to the right capabilities, workflows, and operating models
• Drive AI adoption by helping customers operationalize AI-powered workflows, integrate AI capabilities into business processes, and realize measurable business impact
• Translate customer requirements into scalable deployment plans, solution architectures, and repeatable adoption playbooks

What you need

• Stakeholder management
• Customer success
• Change management
• Product strategy
• B.Tech or B.E. or B.Sc or BCA

Good to have

• CRM
• HRMS