Product Specialist-1

Jones Lang LaSalle Building Operations·Bengaluru

Pay not statedJunior levelFull-timeHybrid

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About the role

As a Product Specialist for our strategic leasing products in APAC, you will be the go-to expert for our business users. You'll provide exceptional customer service by resolving inquiries and issues in a timely manner, and collaborate with our product, engineering, and quality control teams to ensure our products meet users' and client needs.

What you'll do

Manage key operational tasks, including user onboarding, access control, and providing data extracts or analysis as requested
Scheduling & Availability: Participation in a rotational schedule for after-hours support
Participate in a rotational schedule for after-hours support, including post-release testing on select weekends, coverage on designated public holidays
Early shifts (before 8:00 AM): Minimum of 5 times per year, with flexibility required to accommodate operational demand
APPENDIX – ADDITIONAL WORKING ARRANGEMENTS