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Product Support Analyst I - VIP

Sabre Travel Technologies·Bengaluru

Pay not statedJunior levelFull-time
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About the role

As a Product & Customer Support Specialist, you will provide technical and product support, resolve customer issues, and deliver exceptional service across Sabre's portfolio of travel solutions.

What you'll do

  • Provide product and technical support via phone, chat, callback, and web cases
  • Troubleshoot and resolve application, system, and connectivity issues
  • Analyse customer concerns and recommend effective solutions
  • Document customer interactions and resolutions in CRM systems
  • Collaborate with internal teams to resolve complex issues

What you need

  • Troubleshooting
  • Travel booking
  • CRM
  • Any graduate

Good to have

  • ITIL
  • SQL
  • Salesforce

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