Production Application Support Lead

Algoleap·Hyderabad

Pay not stated10–18 yrsFull-time

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About the role

and performance of our production platforms. This is a hands-on lead/manager role that combines production support, DevOps and site reliability engineering (SRE). You will lead engineers, run major incidents, and read the code to find root causes. You will also use AI tools to cut toil and resolve incidents

What you'll do

Production support and reliability
‒ Lead the production support
Function, including on-call rotations, escalation paths and 24x7 coverage
‒ Command major incidents from
Detection through resolution, then run blameless post-incident reviews and

What you need

10–18 yrs of experience
Networking
Hardware
Troubleshooting
CI/CD
Kubernetes
Kafka
Any graduate

Good to have

ITIL
Azure
PostgreSQL
MongoDB
Microservices
Helm

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