Program Specialist (NORAM Shift) - Prospective Client - MSP, Bengaluru / Chennai

About the role

We are seeking a Program Specialist to join our Managed Service Provider (MSP) organization in Bengaluru or Chennai, India. In this role, you will support prospective clients during the critical onboarding phase while working the NORAM shift. You will serve as a key point of contact, ensuring seamless program coordination and exceptional client experiences.

What you'll do

• Support prospective clients during the critical onboarding phase while working the NORAM shift
• Serve as a key point of contact, ensuring seamless program coordination and exceptional client experiences
• Coordinate program activities and timelines for prospective clients, ensuring all deliverables are met on schedule
• Serve as the primary point of contact for assigned clients, addressing inquiries and providing timely support
• Manage client onboarding processes, including documentation, system access provisioning, and orientation activities

What you need

• 4–7 yrs of experience
• MS Office
• PowerPoint
• CRM
• Problem solving
• Sales
• Any graduate

Good to have

• HR operations