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Quality Analyst

Randstad·Hyderabad

Pay not statedJunior levelFull-time
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About the role

Quality Analyst at Randstad. Performs all functions of quality reviews and assessments of processes performed by international vendors.

What you'll do

  • Performs all functions of quality reviews and assessments of processes performed by international vendors
  • Review and trend account issues related to quality and provide feedback to operations management
  • Assists in ensuring vendors adhere to process and procedure according to vendor agreement
  • Identifies and communicates trends in errors to Global team and operations leadership for further investigation
  • Assists team on defining process flows and education, including but not limited to onboarding and training

What you need

  • 1–3 years in customer support & success
  • Any graduate

What you get

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