QUALITY ASSURANCE ANALYST (Digital Operations)

About the role

Role- QUALITY ASSURANCE ANALYST (Digital Operation Quality) Experience - 3-6 years in Digital Advertising Operations, Campaign Operations, Quality Assurance, Quality Control, Process Excellence, or Operational Compliance; digital marketing or media-operations audit experience strongly preferred.

What you'll do

• Perform transaction and process audits across digital service lines
• Identify defects, trends and risks
• Conduct root-cause analysis and recommend corrective and preventive actions
• Participate in calibrations; maintain audit evidence and quality records
• Publish quality reports; support transitions, readiness assessments and improvement initiatives

What you need

• 1–3 yrs of experience
• SOP writing
• Reporting
• Excel
• Documentation
• Root cause analysis
• PowerPoint
• Any graduate

Good to have

• Six Sigma
• Digital marketing
• Google Ads
• Meta Ads
• Google Analytics
• CRM